Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 06900
VM0006900Silvermember6900@example.test · +601110006900 · Preferred outlet: OPLUMO Outlet 16
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,813
Current loyalty balance
Lifetime Spend
RM 2,266
Across 15 visits
Total Visits
15
Since 2025-09-02
Average Order Value
RM 136
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
150d
2026-05-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,813 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 16
Outlet purchase
2026-04-30 · Member activity · RM 102.00
App session
2026-04-18 · OPLUMO Outlet 16
Points credited
2026-04-06 · Member activity · RM 115.60
Win-back campaign delivered
2026-03-25 · OPLUMO Outlet 16
Outlet purchase
2026-03-13 · Member activity · RM 129.20
Points credited
2026-03-01 · OPLUMO Outlet 16
Outlet purchase
2026-02-17 · Member activity · RM 142.80