Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 00690
VM0000690Silvermember690@example.test · +601110000690 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,359
Current loyalty balance
Lifetime Spend
RM 1,699
Across 29 visits
Total Visits
29
Since 2024-12-31
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
143d
2026-05-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,359 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 11
Outlet purchase
2026-05-07 · Member activity · RM 37.50
App session
2026-04-25 · OPLUMO Outlet 11
Points credited
2026-04-13 · Member activity · RM 42.50
Win-back campaign delivered
2026-04-01 · OPLUMO Outlet 11
Outlet purchase
2026-03-20 · Member activity · RM 47.50
Points credited
2026-03-08 · OPLUMO Outlet 11
Outlet purchase
2026-02-24 · Member activity · RM 52.50