Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 06884
VM0006884Silvermember6884@example.test · +601110006884 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,927
Current loyalty balance
Lifetime Spend
RM 2,409
Across 41 visits
Total Visits
41
Since 2024-05-21
Average Order Value
RM 60
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
151d
2026-05-11
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,927 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-11 · OPLUMO Outlet 17
Outlet purchase
2026-04-29 · Member activity · RM 45.00
App session
2026-04-17 · OPLUMO Outlet 17
Points credited
2026-04-05 · Member activity · RM 51.00
Win-back campaign delivered
2026-03-24 · OPLUMO Outlet 17
Outlet purchase
2026-03-12 · Member activity · RM 57.00
Points credited
2026-02-28 · OPLUMO Outlet 17
Outlet purchase
2026-02-16 · Member activity · RM 63.00