Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 06881
VM0006881Goldmember6881@example.test · +601110006881 · Preferred outlet: OPLUMO Outlet 14
FamilyDelivery
Consent Status
Opted Out
Points Balance
2,645
Current loyalty balance
Lifetime Spend
RM 3,307
Across 32 visits
Total Visits
32
Since 2025-03-09
Average Order Value
RM 108
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
21d
2026-09-18
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,645 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 14
Outlet purchase
2026-09-06 · Member activity · RM 81.00
App session
2026-08-25 · OPLUMO Outlet 14
Points credited
2026-08-13 · Member activity · RM 91.80
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 14
Outlet purchase
2026-07-20 · Member activity · RM 102.60
Points credited
2026-07-08 · OPLUMO Outlet 14
Outlet purchase
2026-06-26 · Member activity · RM 113.40