Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 06880
VM0006880Silvermember6880@example.test · +601110006880 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted Out
Points Balance
2,038
Current loyalty balance
Lifetime Spend
RM 2,548
Across 41 visits
Total Visits
41
Since 2024-07-13
Average Order Value
RM 53
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
98d
2026-07-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,038 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-03 · OPLUMO Outlet 13
Outlet purchase
2026-06-21 · Member activity · RM 39.75
App session
2026-06-09 · OPLUMO Outlet 13
Points credited
2026-05-28 · Member activity · RM 45.05
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 13
Outlet purchase
2026-05-04 · Member activity · RM 50.35
Points credited
2026-04-22 · OPLUMO Outlet 13
Outlet purchase
2026-04-10 · Member activity · RM 55.65