Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 06878
VM0006878Goldmember6878@example.test · +601110006878 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
3,745
Current loyalty balance
Lifetime Spend
RM 4,682
Across 38 visits
Total Visits
38
Since 2024-08-06
Average Order Value
RM 135
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
128d
2026-06-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,745 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 11
Outlet purchase
2026-05-22 · Member activity · RM 101.25
App session
2026-05-10 · OPLUMO Outlet 11
Points credited
2026-04-28 · Member activity · RM 114.75
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 11
Outlet purchase
2026-04-04 · Member activity · RM 128.25
Points credited
2026-03-23 · OPLUMO Outlet 11
Outlet purchase
2026-03-11 · Member activity · RM 141.75