Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 06865
VM0006865Membermember6865@example.test · +601110006865 · Preferred outlet: OPLUMO Outlet 15
FamilyDelivery
Consent Status
Opted Out
Points Balance
780
Current loyalty balance
Lifetime Spend
RM 975
Across 17 visits
Total Visits
17
Since 2025-07-25
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
153d
2026-05-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
780 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 15
Outlet purchase
2026-04-27 · Member activity · RM 36.75
App session
2026-04-15 · OPLUMO Outlet 15
Points credited
2026-04-03 · Member activity · RM 41.65
Win-back campaign delivered
2026-03-22 · OPLUMO Outlet 15
Outlet purchase
2026-03-10 · Member activity · RM 46.55
Points credited
2026-02-26 · OPLUMO Outlet 15
Outlet purchase
2026-02-14 · Member activity · RM 51.45