Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 06864
VM0006864Silvermember6864@example.test · +601110006864 · Preferred outlet: OPLUMO Outlet 14
High ValueWeekend
Consent Status
Opted In
Points Balance
1,774
Current loyalty balance
Lifetime Spend
RM 2,219
Across 32 visits
Total Visits
32
Since 2024-12-13
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
107d
2026-06-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,774 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-24 · OPLUMO Outlet 14
Outlet purchase
2026-06-12 · Member activity · RM 52.50
App session
2026-05-31 · OPLUMO Outlet 14
Points credited
2026-05-19 · Member activity · RM 59.50
Win-back campaign delivered
2026-05-07 · OPLUMO Outlet 14
Outlet purchase
2026-04-25 · Member activity · RM 66.50
Points credited
2026-04-13 · OPLUMO Outlet 14
Outlet purchase
2026-04-01 · Member activity · RM 73.50