Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 06852
VM0006852Silvermember6852@example.test · +601110006852 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
2,128
Current loyalty balance
Lifetime Spend
RM 2,661
Across 22 visits
Total Visits
22
Since 2025-09-16
Average Order Value
RM 115
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
10d
2026-09-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,128 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 2
Outlet purchase
2026-09-17 · Member activity · RM 86.25
App session
2026-09-05 · OPLUMO Outlet 2
Points credited
2026-08-24 · Member activity · RM 97.75
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 2
Outlet purchase
2026-07-31 · Member activity · RM 109.25
Points credited
2026-07-19 · OPLUMO Outlet 2
Outlet purchase
2026-07-07 · Member activity · RM 120.75