Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 06850
VM0006850Membermember6850@example.test · +601110006850 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
632
Current loyalty balance
Lifetime Spend
RM 790
Across 11 visits
Total Visits
11
Since 2025-10-28
Average Order Value
RM 73
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
166d
2026-04-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
632 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 17
Outlet purchase
2026-04-14 · Member activity · RM 54.75
App session
2026-04-02 · OPLUMO Outlet 17
Points credited
2026-03-21 · Member activity · RM 62.05
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 17
Outlet purchase
2026-02-25 · Member activity · RM 69.35
Points credited
2026-02-13 · OPLUMO Outlet 17
Outlet purchase
2026-02-01 · Member activity · RM 76.65