Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 06841
VM0006841Goldmember6841@example.test · +601110006841 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted Out
Points Balance
2,996
Current loyalty balance
Lifetime Spend
RM 3,745
Across 36 visits
Total Visits
36
Since 2024-10-01
Average Order Value
RM 100
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
108d
2026-06-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,996 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-23 · OPLUMO Outlet 8
Outlet purchase
2026-06-11 · Member activity · RM 75.00
App session
2026-05-30 · OPLUMO Outlet 8
Points credited
2026-05-18 · Member activity · RM 85.00
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 8
Outlet purchase
2026-04-24 · Member activity · RM 95.00
Points credited
2026-04-12 · OPLUMO Outlet 8
Outlet purchase
2026-03-31 · Member activity · RM 105.00