Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 06840
VM0006840Silvermember6840@example.test · +601110006840 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
1,278
Current loyalty balance
Lifetime Spend
RM 1,598
Across 26 visits
Total Visits
26
Since 2025-03-04
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
134d
2026-05-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,278 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 7
Outlet purchase
2026-05-16 · Member activity · RM 46.50
App session
2026-05-04 · OPLUMO Outlet 7
Points credited
2026-04-22 · Member activity · RM 52.70
Win-back campaign delivered
2026-04-10 · OPLUMO Outlet 7
Outlet purchase
2026-03-29 · Member activity · RM 58.90
Points credited
2026-03-17 · OPLUMO Outlet 7
Outlet purchase
2026-03-05 · Member activity · RM 65.10