Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00684
VM0000684Silvermember684@example.test · +601110000684 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,649
Current loyalty balance
Lifetime Spend
RM 2,062
Across 23 visits
Total Visits
23
Since 2025-08-04
Average Order Value
RM 78
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
35d
2026-09-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,649 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 5
Outlet purchase
2026-08-23 · Member activity · RM 58.50
App session
2026-08-11 · OPLUMO Outlet 5
Points credited
2026-07-30 · Member activity · RM 66.30
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 5
Outlet purchase
2026-07-06 · Member activity · RM 74.10
Points credited
2026-06-24 · OPLUMO Outlet 5
Outlet purchase
2026-06-12 · Member activity · RM 81.90