Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 06833
VM0006833Goldmember6833@example.test · +601110006833 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted In
Points Balance
2,929
Current loyalty balance
Lifetime Spend
RM 3,662
Across 43 visits
Total Visits
43
Since 2024-09-10
Average Order Value
RM 75
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,929 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 17
Outlet purchase
2026-09-24 · Member activity · RM 56.25
App session
2026-09-12 · OPLUMO Outlet 17
Points credited
2026-08-31 · Member activity · RM 63.75
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 17
Outlet purchase
2026-08-07 · Member activity · RM 71.25
Points credited
2026-07-26 · OPLUMO Outlet 17
Outlet purchase
2026-07-14 · Member activity · RM 78.75