Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 06825
VM0006825Goldmember6825@example.test · +601110006825 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted In
Points Balance
4,254
Current loyalty balance
Lifetime Spend
RM 5,319
Across 42 visits
Total Visits
42
Since 2024-05-26
Average Order Value
RM 127
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
128d
2026-06-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,254 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 9
Outlet purchase
2026-05-22 · Member activity · RM 95.25
App session
2026-05-10 · OPLUMO Outlet 9
Points credited
2026-04-28 · Member activity · RM 107.95
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 9
Outlet purchase
2026-04-04 · Member activity · RM 120.65
Points credited
2026-03-23 · OPLUMO Outlet 9
Outlet purchase
2026-03-11 · Member activity · RM 133.35