Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 06807
VM0006807Goldmember6807@example.test · +601110006807 · Preferred outlet: OPLUMO Outlet 8
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,422
Current loyalty balance
Lifetime Spend
RM 3,029
Across 37 visits
Total Visits
37
Since 2024-09-21
Average Order Value
RM 102
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
100d
2026-07-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,422 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-01 · OPLUMO Outlet 8
Outlet purchase
2026-06-19 · Member activity · RM 76.50
App session
2026-06-07 · OPLUMO Outlet 8
Points credited
2026-05-26 · Member activity · RM 86.70
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 8
Outlet purchase
2026-05-02 · Member activity · RM 96.90
Points credited
2026-04-20 · OPLUMO Outlet 8
Outlet purchase
2026-04-08 · Member activity · RM 107.10