Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 06806
VM0006806Membermember6806@example.test · +601110006806 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
884
Current loyalty balance
Lifetime Spend
RM 1,105
Across 11 visits
Total Visits
11
Since 2026-03-04
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
39d
2026-08-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
884 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 7
Outlet purchase
2026-08-19 · Member activity · RM 87.75
App session
2026-08-07 · OPLUMO Outlet 7
Points credited
2026-07-26 · Member activity · RM 99.45
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 7
Outlet purchase
2026-07-02 · Member activity · RM 111.15
Points credited
2026-06-20 · OPLUMO Outlet 7
Outlet purchase
2026-06-08 · Member activity · RM 122.85