Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 06796
VM0006796Goldmember6796@example.test · +601110006796 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,992
Current loyalty balance
Lifetime Spend
RM 3,741
Across 25 visits
Total Visits
25
Since 2025-07-16
Average Order Value
RM 150
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
18d
2026-09-21
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,992 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 14
Outlet purchase
2026-09-09 · Member activity · RM 112.50
App session
2026-08-28 · OPLUMO Outlet 14
Points credited
2026-08-16 · Member activity · RM 127.50
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 14
Outlet purchase
2026-07-23 · Member activity · RM 142.50
Points credited
2026-07-11 · OPLUMO Outlet 14
Outlet purchase
2026-06-29 · Member activity · RM 157.50