Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 06795
VM0006795Silvermember6795@example.test · +601110006795 · Preferred outlet: OPLUMO Outlet 13
WeekendApp User
Consent Status
Opted In
Points Balance
1,840
Current loyalty balance
Lifetime Spend
RM 2,300
Across 36 visits
Total Visits
36
Since 2024-12-09
Average Order Value
RM 61
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
39d
2026-08-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,840 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 13
Outlet purchase
2026-08-19 · Member activity · RM 45.75
App session
2026-08-07 · OPLUMO Outlet 13
Points credited
2026-07-26 · Member activity · RM 51.85
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 13
Outlet purchase
2026-07-02 · Member activity · RM 57.95
Points credited
2026-06-20 · OPLUMO Outlet 13
Outlet purchase
2026-06-08 · Member activity · RM 64.05