Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 06788
VM0006788Silvermember6788@example.test · +601110006788 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,875
Current loyalty balance
Lifetime Spend
RM 2,345
Across 13 visits
Total Visits
13
Since 2026-02-04
Average Order Value
RM 176
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
31d
2026-09-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,875 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 6
Outlet purchase
2026-08-27 · Member activity · RM 132.00
App session
2026-08-15 · OPLUMO Outlet 6
Points credited
2026-08-03 · Member activity · RM 149.60
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 6
Outlet purchase
2026-07-10 · Member activity · RM 167.20
Points credited
2026-06-28 · OPLUMO Outlet 6
Outlet purchase
2026-06-16 · Member activity · RM 184.80