Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 06783
VM0006783Membermember6783@example.test · +601110006783 · Preferred outlet: OPLUMO Outlet 1
Birthday SoonLunch
Consent Status
Opted In
Points Balance
107
Current loyalty balance
Lifetime Spend
RM 135
Across 1 visits
Total Visits
1
Since 2026-04-20
Average Order Value
RM 128
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
154d
2026-05-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
107 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 1
Outlet purchase
2026-04-26 · Member activity · RM 96.00
App session
2026-04-14 · OPLUMO Outlet 1
Points credited
2026-04-02 · Member activity · RM 108.80
Win-back campaign delivered
2026-03-21 · OPLUMO Outlet 1
Outlet purchase
2026-03-09 · Member activity · RM 121.60
Points credited
2026-02-25 · OPLUMO Outlet 1
Outlet purchase
2026-02-13 · Member activity · RM 134.40