Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 06773
VM0006773Silvermember6773@example.test · +601110006773 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,052
Current loyalty balance
Lifetime Spend
RM 1,315
Across 11 visits
Total Visits
11
Since 2026-03-01
Average Order Value
RM 104
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
42d
2026-08-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,052 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 8
Outlet purchase
2026-08-16 · Member activity · RM 78.00
App session
2026-08-04 · OPLUMO Outlet 8
Points credited
2026-07-23 · Member activity · RM 88.40
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 8
Outlet purchase
2026-06-29 · Member activity · RM 98.80
Points credited
2026-06-17 · OPLUMO Outlet 8
Outlet purchase
2026-06-05 · Member activity · RM 109.20