Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 06765
VM0006765Membermember6765@example.test · +601110006765 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted In
Points Balance
74
Current loyalty balance
Lifetime Spend
RM 93
Across 1 visits
Total Visits
1
Since 2026-06-28
Average Order Value
RM 116
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
85d
2026-07-16
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
74 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 17
Outlet purchase
2026-07-04 · Member activity · RM 87.00
App session
2026-06-22 · OPLUMO Outlet 17
Points credited
2026-06-10 · Member activity · RM 98.60
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 17
Outlet purchase
2026-05-17 · Member activity · RM 110.20
Points credited
2026-05-05 · OPLUMO Outlet 17
Outlet purchase
2026-04-23 · Member activity · RM 121.80