Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 06763
VM0006763Platinummember6763@example.test · +601110006763 · Preferred outlet: OPLUMO Outlet 15
WeekendApp User
Consent Status
Opted In
Points Balance
5,785
Current loyalty balance
Lifetime Spend
RM 7,232
Across 40 visits
Total Visits
40
Since 2024-08-02
Average Order Value
RM 171
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
96d
2026-07-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,785 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-05 · OPLUMO Outlet 15
Outlet purchase
2026-06-23 · Member activity · RM 128.25
App session
2026-06-11 · OPLUMO Outlet 15
Points credited
2026-05-30 · Member activity · RM 145.35
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 15
Outlet purchase
2026-05-06 · Member activity · RM 162.45
Points credited
2026-04-24 · OPLUMO Outlet 15
Outlet purchase
2026-04-12 · Member activity · RM 179.55