Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 06761
VM0006761Membermember6761@example.test · +601110006761 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
319
Current loyalty balance
Lifetime Spend
RM 399
Across 14 visits
Total Visits
14
Since 2025-10-20
Average Order Value
RM 38
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
120d
2026-06-11
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
319 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-11 · OPLUMO Outlet 13
Outlet purchase
2026-05-30 · Member activity · RM 28.50
App session
2026-05-18 · OPLUMO Outlet 13
Points credited
2026-05-06 · Member activity · RM 32.30
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 13
Outlet purchase
2026-04-12 · Member activity · RM 36.10
Points credited
2026-03-31 · OPLUMO Outlet 13
Outlet purchase
2026-03-19 · Member activity · RM 39.90