Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 06734
VM0006734Platinummember6734@example.test · +601110006734 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted Out
Points Balance
6,251
Current loyalty balance
Lifetime Spend
RM 7,815
Across 40 visits
Total Visits
40
Since 2024-05-27
Average Order Value
RM 172
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
163d
2026-04-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
6,251 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 3
Outlet purchase
2026-04-17 · Member activity · RM 129.00
App session
2026-04-05 · OPLUMO Outlet 3
Points credited
2026-03-24 · Member activity · RM 146.20
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 3
Outlet purchase
2026-02-28 · Member activity · RM 163.40
Points credited
2026-02-16 · OPLUMO Outlet 3
Outlet purchase
2026-02-04 · Member activity · RM 180.60