Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 06731
VM0006731Membermember6731@example.test · +601110006731 · Preferred outlet: OPLUMO Outlet 17
WeekendApp User
Consent Status
Opted In
Points Balance
856
Current loyalty balance
Lifetime Spend
RM 1,071
Across 9 visits
Total Visits
9
Since 2025-12-05
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
164d
2026-04-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
856 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 17
Outlet purchase
2026-04-16 · Member activity · RM 81.75
App session
2026-04-04 · OPLUMO Outlet 17
Points credited
2026-03-23 · Member activity · RM 92.65
Win-back campaign delivered
2026-03-11 · OPLUMO Outlet 17
Outlet purchase
2026-02-27 · Member activity · RM 103.55
Points credited
2026-02-15 · OPLUMO Outlet 17
Outlet purchase
2026-02-03 · Member activity · RM 114.45