Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 06729
VM0006729Silvermember6729@example.test · +601110006729 · Preferred outlet: OPLUMO Outlet 15
FamilyDelivery
Consent Status
Opted In
Points Balance
1,736
Current loyalty balance
Lifetime Spend
RM 2,171
Across 29 visits
Total Visits
29
Since 2024-12-24
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
150d
2026-05-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,736 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 15
Outlet purchase
2026-04-30 · Member activity · RM 48.75
App session
2026-04-18 · OPLUMO Outlet 15
Points credited
2026-04-06 · Member activity · RM 55.25
Win-back campaign delivered
2026-03-25 · OPLUMO Outlet 15
Outlet purchase
2026-03-13 · Member activity · RM 61.75
Points credited
2026-03-01 · OPLUMO Outlet 15
Outlet purchase
2026-02-17 · Member activity · RM 68.25