Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 06724
VM0006724Silvermember6724@example.test · +601110006724 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,365
Current loyalty balance
Lifetime Spend
RM 1,707
Across 30 visits
Total Visits
30
Since 2024-11-29
Average Order Value
RM 53
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
157d
2026-05-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,365 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 10
Outlet purchase
2026-04-23 · Member activity · RM 39.75
App session
2026-04-11 · OPLUMO Outlet 10
Points credited
2026-03-30 · Member activity · RM 45.05
Win-back campaign delivered
2026-03-18 · OPLUMO Outlet 10
Outlet purchase
2026-03-06 · Member activity · RM 50.35
Points credited
2026-02-22 · OPLUMO Outlet 10
Outlet purchase
2026-02-10 · Member activity · RM 55.65