Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 06715
VM0006715Silvermember6715@example.test · +601110006715 · Preferred outlet: OPLUMO Outlet 1
WeekendApp User
Consent Status
Opted In
Points Balance
1,589
Current loyalty balance
Lifetime Spend
RM 1,987
Across 35 visits
Total Visits
35
Since 2024-12-23
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
43d
2026-08-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,589 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 1
Outlet purchase
2026-08-15 · Member activity · RM 40.50
App session
2026-08-03 · OPLUMO Outlet 1
Points credited
2026-07-22 · Member activity · RM 45.90
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 1
Outlet purchase
2026-06-28 · Member activity · RM 51.30
Points credited
2026-06-16 · OPLUMO Outlet 1
Outlet purchase
2026-06-04 · Member activity · RM 56.70