Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 06714
VM0006714Silvermember6714@example.test · +601110006714 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,456
Current loyalty balance
Lifetime Spend
RM 1,820
Across 15 visits
Total Visits
15
Since 2025-12-30
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
31d
2026-09-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,456 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 17
Outlet purchase
2026-08-27 · Member activity · RM 74.25
App session
2026-08-15 · OPLUMO Outlet 17
Points credited
2026-08-03 · Member activity · RM 84.15
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 17
Outlet purchase
2026-07-10 · Member activity · RM 94.05
Points credited
2026-06-28 · OPLUMO Outlet 17
Outlet purchase
2026-06-16 · Member activity · RM 103.95