Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 06713
VM0006713Silvermember6713@example.test · +601110006713 · Preferred outlet: OPLUMO Outlet 16
FamilyDelivery
Consent Status
Opted In
Points Balance
2,376
Current loyalty balance
Lifetime Spend
RM 2,970
Across 28 visits
Total Visits
28
Since 2025-02-14
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
116d
2026-06-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,376 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-15 · OPLUMO Outlet 16
Outlet purchase
2026-06-03 · Member activity · RM 94.50
App session
2026-05-22 · OPLUMO Outlet 16
Points credited
2026-05-10 · Member activity · RM 107.10
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 16
Outlet purchase
2026-04-16 · Member activity · RM 119.70
Points credited
2026-04-04 · OPLUMO Outlet 16
Outlet purchase
2026-03-23 · Member activity · RM 132.30