Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 06708
VM0006708Membermember6708@example.test · +601110006708 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
128
Current loyalty balance
Lifetime Spend
RM 161
Across 2 visits
Total Visits
2
Since 2026-07-13
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
70d
2026-07-31
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
128 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 11
Outlet purchase
2026-07-19 · Member activity · RM 60.75
App session
2026-07-07 · OPLUMO Outlet 11
Points credited
2026-06-25 · Member activity · RM 68.85
Win-back campaign delivered
2026-06-13 · OPLUMO Outlet 11
Outlet purchase
2026-06-01 · Member activity · RM 76.95
Points credited
2026-05-20 · OPLUMO Outlet 11
Outlet purchase
2026-05-08 · Member activity · RM 85.05