Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 06705
VM0006705Silvermember6705@example.test · +601110006705 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
2,202
Current loyalty balance
Lifetime Spend
RM 2,753
Across 19 visits
Total Visits
19
Since 2025-07-12
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
130d
2026-06-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,202 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-01 · OPLUMO Outlet 8
Outlet purchase
2026-05-20 · Member activity · RM 89.25
App session
2026-05-08 · OPLUMO Outlet 8
Points credited
2026-04-26 · Member activity · RM 101.15
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 8
Outlet purchase
2026-04-02 · Member activity · RM 113.05
Points credited
2026-03-21 · OPLUMO Outlet 8
Outlet purchase
2026-03-09 · Member activity · RM 124.95