Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 06696
VM0006696Membermember6696@example.test · +601110006696 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted In
Points Balance
846
Current loyalty balance
Lifetime Spend
RM 1,058
Across 40 visits
Total Visits
40
Since 2024-07-17
Average Order Value
RM 25
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
112d
2026-06-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
846 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-19 · OPLUMO Outlet 16
Outlet purchase
2026-06-07 · Member activity · RM 18.75
App session
2026-05-26 · OPLUMO Outlet 16
Points credited
2026-05-14 · Member activity · RM 21.25
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 16
Outlet purchase
2026-04-20 · Member activity · RM 23.75
Points credited
2026-04-08 · OPLUMO Outlet 16
Outlet purchase
2026-03-27 · Member activity · RM 26.25