Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 06687
VM0006687Silvermember6687@example.test · +601110006687 · Preferred outlet: OPLUMO Outlet 7
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,283
Current loyalty balance
Lifetime Spend
RM 2,854
Across 21 visits
Total Visits
21
Since 2025-09-20
Average Order Value
RM 129
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
24d
2026-09-15
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,283 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-15 · OPLUMO Outlet 7
Outlet purchase
2026-09-03 · Member activity · RM 96.75
App session
2026-08-22 · OPLUMO Outlet 7
Points credited
2026-08-10 · Member activity · RM 109.65
Win-back campaign delivered
2026-07-29 · OPLUMO Outlet 7
Outlet purchase
2026-07-17 · Member activity · RM 122.55
Points credited
2026-07-05 · OPLUMO Outlet 7
Outlet purchase
2026-06-23 · Member activity · RM 135.45