Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 06686
VM0006686Membermember6686@example.test · +601110006686 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
63
Current loyalty balance
Lifetime Spend
RM 79
Across 1 visits
Total Visits
1
Since 2026-07-19
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
64d
2026-08-06
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
63 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 6
Outlet purchase
2026-07-25 · Member activity · RM 77.25
App session
2026-07-13 · OPLUMO Outlet 6
Points credited
2026-07-01 · Member activity · RM 87.55
Win-back campaign delivered
2026-06-19 · OPLUMO Outlet 6
Outlet purchase
2026-06-07 · Member activity · RM 97.85
Points credited
2026-05-26 · OPLUMO Outlet 6
Outlet purchase
2026-05-14 · Member activity · RM 108.15