Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 06684
VM0006684Platinummember6684@example.test · +601110006684 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
5,141
Current loyalty balance
Lifetime Spend
RM 6,427
Across 40 visits
Total Visits
40
Since 2024-06-09
Average Order Value
RM 151
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
150d
2026-05-12
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,141 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 4
Outlet purchase
2026-04-30 · Member activity · RM 113.25
App session
2026-04-18 · OPLUMO Outlet 4
Points credited
2026-04-06 · Member activity · RM 128.35
Win-back campaign delivered
2026-03-25 · OPLUMO Outlet 4
Outlet purchase
2026-03-13 · Member activity · RM 143.45
Points credited
2026-03-01 · OPLUMO Outlet 4
Outlet purchase
2026-02-17 · Member activity · RM 158.55