Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 06677
VM0006677Goldmember6677@example.test · +601110006677 · Preferred outlet: OPLUMO Outlet 14
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,533
Current loyalty balance
Lifetime Spend
RM 5,667
Across 37 visits
Total Visits
37
Since 2024-12-06
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
24d
2026-09-15
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,533 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-15 · OPLUMO Outlet 14
Outlet purchase
2026-09-03 · Member activity · RM 100.50
App session
2026-08-22 · OPLUMO Outlet 14
Points credited
2026-08-10 · Member activity · RM 113.90
Win-back campaign delivered
2026-07-29 · OPLUMO Outlet 14
Outlet purchase
2026-07-17 · Member activity · RM 127.30
Points credited
2026-07-05 · OPLUMO Outlet 14
Outlet purchase
2026-06-23 · Member activity · RM 140.70