Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 06669
VM0006669Silvermember6669@example.test · +601110006669 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,372
Current loyalty balance
Lifetime Spend
RM 1,716
Across 31 visits
Total Visits
31
Since 2025-03-20
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
28d
2026-09-11
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,372 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 6
Outlet purchase
2026-08-30 · Member activity · RM 36.75
App session
2026-08-18 · OPLUMO Outlet 6
Points credited
2026-08-06 · Member activity · RM 41.65
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 6
Outlet purchase
2026-07-13 · Member activity · RM 46.55
Points credited
2026-07-01 · OPLUMO Outlet 6
Outlet purchase
2026-06-19 · Member activity · RM 51.45