Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 06666
VM0006666Platinummember6666@example.test · +601110006666 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
4,858
Current loyalty balance
Lifetime Spend
RM 6,073
Across 37 visits
Total Visits
37
Since 2024-08-11
Average Order Value
RM 149
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
141d
2026-05-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
4,858 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 3
Outlet purchase
2026-05-09 · Member activity · RM 111.75
App session
2026-04-27 · OPLUMO Outlet 3
Points credited
2026-04-15 · Member activity · RM 126.65
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 3
Outlet purchase
2026-03-22 · Member activity · RM 141.55
Points credited
2026-03-10 · OPLUMO Outlet 3
Outlet purchase
2026-02-26 · Member activity · RM 156.45