Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 06660
VM0006660Membermember6660@example.test · +601110006660 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
602
Current loyalty balance
Lifetime Spend
RM 753
Across 8 visits
Total Visits
8
Since 2026-04-13
Average Order Value
RM 120
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
53d
2026-08-17
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
602 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 14
Outlet purchase
2026-08-05 · Member activity · RM 90.00
App session
2026-07-24 · OPLUMO Outlet 14
Points credited
2026-07-12 · Member activity · RM 102.00
Win-back campaign delivered
2026-06-30 · OPLUMO Outlet 14
Outlet purchase
2026-06-18 · Member activity · RM 114.00
Points credited
2026-06-06 · OPLUMO Outlet 14
Outlet purchase
2026-05-25 · Member activity · RM 126.00