Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 06658
VM0006658Membermember6658@example.test · +601110006658 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
937
Current loyalty balance
Lifetime Spend
RM 1,172
Across 11 visits
Total Visits
11
Since 2025-11-27
Average Order Value
RM 129
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
136d
2026-05-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
937 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 12
Outlet purchase
2026-05-14 · Member activity · RM 96.75
App session
2026-05-02 · OPLUMO Outlet 12
Points credited
2026-04-20 · Member activity · RM 109.65
Win-back campaign delivered
2026-04-08 · OPLUMO Outlet 12
Outlet purchase
2026-03-27 · Member activity · RM 122.55
Points credited
2026-03-15 · OPLUMO Outlet 12
Outlet purchase
2026-03-03 · Member activity · RM 135.45