Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 06652
VM0006652Membermember6652@example.test · +601110006652 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
57
Current loyalty balance
Lifetime Spend
RM 72
Across 1 visits
Total Visits
1
Since 2026-03-26
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
179d
2026-04-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
57 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 6
Outlet purchase
2026-04-01 · Member activity · RM 48.75
App session
2026-03-20 · OPLUMO Outlet 6
Points credited
2026-03-08 · Member activity · RM 55.25
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 6
Outlet purchase
2026-02-12 · Member activity · RM 61.75
Points credited
2026-01-31 · OPLUMO Outlet 6
Outlet purchase
2026-01-19 · Member activity · RM 68.25