Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 06648
VM0006648Silvermember6648@example.test · +601110006648 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
1,328
Current loyalty balance
Lifetime Spend
RM 1,660
Across 20 visits
Total Visits
20
Since 2025-08-04
Average Order Value
RM 89
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
89d
2026-07-12
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,328 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 2
Outlet purchase
2026-06-30 · Member activity · RM 66.75
App session
2026-06-18 · OPLUMO Outlet 2
Points credited
2026-06-06 · Member activity · RM 75.65
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 2
Outlet purchase
2026-05-13 · Member activity · RM 84.55
Points credited
2026-05-01 · OPLUMO Outlet 2
Outlet purchase
2026-04-19 · Member activity · RM 93.45