Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 06641
VM0006641Membermember6641@example.test · +601110006641 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
193
Current loyalty balance
Lifetime Spend
RM 241
Across 11 visits
Total Visits
11
Since 2025-12-07
Average Order Value
RM 25
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
126d
2026-06-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
193 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-05 · OPLUMO Outlet 12
Outlet purchase
2026-05-24 · Member activity · RM 18.75
App session
2026-05-12 · OPLUMO Outlet 12
Points credited
2026-04-30 · Member activity · RM 21.25
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 12
Outlet purchase
2026-04-06 · Member activity · RM 23.75
Points credited
2026-03-25 · OPLUMO Outlet 12
Outlet purchase
2026-03-13 · Member activity · RM 26.25