Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 06634
VM0006634Silvermember6634@example.test · +601110006634 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,625
Current loyalty balance
Lifetime Spend
RM 2,031
Across 13 visits
Total Visits
13
Since 2026-01-28
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
38d
2026-09-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,625 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 5
Outlet purchase
2026-08-20 · Member activity · RM 107.25
App session
2026-08-08 · OPLUMO Outlet 5
Points credited
2026-07-27 · Member activity · RM 121.55
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 5
Outlet purchase
2026-07-03 · Member activity · RM 135.85
Points credited
2026-06-21 · OPLUMO Outlet 5
Outlet purchase
2026-06-09 · Member activity · RM 150.15