Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 06625
VM0006625Goldmember6625@example.test · +601110006625 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted Out
Points Balance
3,088
Current loyalty balance
Lifetime Spend
RM 3,861
Across 19 visits
Total Visits
19
Since 2025-10-09
Average Order Value
RM 177
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,088 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 13
Outlet purchase
2026-08-17 · Member activity · RM 132.75
App session
2026-08-05 · OPLUMO Outlet 13
Points credited
2026-07-24 · Member activity · RM 150.45
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 13
Outlet purchase
2026-06-30 · Member activity · RM 168.15
Points credited
2026-06-18 · OPLUMO Outlet 13
Outlet purchase
2026-06-06 · Member activity · RM 185.85