Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 06622
VM0006622Membermember6622@example.test · +601110006622 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
377
Current loyalty balance
Lifetime Spend
RM 472
Across 13 visits
Total Visits
13
Since 2025-12-10
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
87d
2026-07-14
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
377 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 10
Outlet purchase
2026-07-02 · Member activity · RM 22.50
App session
2026-06-20 · OPLUMO Outlet 10
Points credited
2026-06-08 · Member activity · RM 25.50
Win-back campaign delivered
2026-05-27 · OPLUMO Outlet 10
Outlet purchase
2026-05-15 · Member activity · RM 28.50
Points credited
2026-05-03 · OPLUMO Outlet 10
Outlet purchase
2026-04-21 · Member activity · RM 31.50