Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 06621
VM0006621Silvermember6621@example.test · +601110006621 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,339
Current loyalty balance
Lifetime Spend
RM 1,674
Across 29 visits
Total Visits
29
Since 2025-01-25
Average Order Value
RM 53
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
118d
2026-06-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,339 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-13 · OPLUMO Outlet 9
Outlet purchase
2026-06-01 · Member activity · RM 39.75
App session
2026-05-20 · OPLUMO Outlet 9
Points credited
2026-05-08 · Member activity · RM 45.05
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 9
Outlet purchase
2026-04-14 · Member activity · RM 50.35
Points credited
2026-04-02 · OPLUMO Outlet 9
Outlet purchase
2026-03-21 · Member activity · RM 55.65